Shipping Policy
Order Processing Time
All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a day or two — we'll notify you by email if this happens.
Shipping Time
Once your order has been dispatched, you'll receive a confirmation email with tracking information.
Estimated Delivery: 7–12 business days (international)
Please note these are estimated timeframes. Actual delivery may vary depending on your location, local customs, and courier delays outside of our control.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order ships, you'll receive an email with your tracking number so you can follow your package's journey to your door.
Customs, Duties, and Taxes
[Your Store Name] is not responsible for any customs fees, import duties, or taxes applied to international orders. Any such charges are the responsibility of the customer and are determined by your country's customs office.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 7 days with photos and your order number, and we'll be happy to help resolve it. We are not liable for delays or losses caused by the shipping carrier once the package has left our facility, but we will do our best to help resolve them!
Incorrect Address
Please ensure your shipping address is correct before checkout. We're not responsible for orders sent to an incorrect address provided by the customer at checkout.
Questions
For any questions about your order or this policy fill out a contact us form.